Swingers, pineapples and branding – Is your pineapple upside down?
Grab them by the balls! If it was agreed to in an email, it will hold up in court…
You’ve heard of the phrase, “Get it in writing”, right? I was chatting to a friend of mine that owns his own business. In his line of work, he only takes on one or two clients at a time, and each contract lasts about 2-3 months. So, if one of these clients decides not to […]
There are no more give-a-phucks left because you are an empty kettle and it’s okay to say “no”
When was the last time you said “No”? This is a lesson I have to keep teaching myself, because (for some unknown reason) I keep forgetting this simple concept that everyone should know:You can’t pour coffee for everyone when your kettle is empty! This doesn’t just apply to business. It applies to EVERYTHING!You are a […]
How to weed out the shitty clients with 5 simple steps
Shitty clients exist, no matter what business you are in. If you’re in the service industry, these are the customers that don’t tip the waiter for no apparent reason or complain that their table order of six full meals has taken longer than 15 minutes to get to the table. If you’re in retail, this […]
It’s not a client, it’s a ghost! A ghost that needs a contract…
What’s worse than a crappy client?I’ll tell you… A seemingly awesome client that GHOSTS you! For freelancers and small businesses, this happens. ALL. THE. TIME.You do the work, send an invoice for payment or a request for feedback and POOF! The client disappears into thin air. You’re trying to schedule them into your busy workload and […]
A Letter to non-paying clients
Dear non-paying client I have a number of clients that I absolutely love, but you are not one of them. Your R5 000 bill with my small business may not seem like much, but what makes you assume that you are the only asshole client I am dealing with?I have come to the realization that […]